Office: 1-833-4MY-ATCS
24HR: (910) 524-8268
ADAPTIVE TECHNOLOGY CRANE SERVICE
Nationwide Service!
Mission
The mission of AT Crane Service is to provide our client base with unsurpassed customer service, exceptional craftsmanship and absolute results. We are often times called upon to mend issues that many in our field cannot and provide niche services within our industry. We possess great knowledge and ability that is held by few, and in turn, this guarantees our customers experience a level of dedication that only we can provide.
Vision
Our vision is continued growth within our industry by consistently recruiting talented technicians, furthering technician knowledge through appropriate training and ensuring their success by equipping them with the best tools and education available. These are critical aspects that resonate with our customers and lend to our creed; Whenever. Wherever. Built for Service.
Core Values
The most important values that we at Adaptive Technology Crane Service hold dear are as follows.
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Dependability - Our customers depend on our ability to do what we say we can do. This means the correct answers, solutions and advice at all times. Beyond our customers, we have the burden of ensuring that our team members can depend on each other for support and guidance. This is our most important value. Everyone of us should strive to ensure that no customer or team member is left without the support they deserve. We all feed from the success of our company as a whole and that starts with ensuring the success of the individual team member at the most basic level. This applies to not only our professional lives, but personal lives as well. We support each other.
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Communication - We must ensure clear and concise communication within our organization amongst team members and directly to our customers. We must communicate our standards to our customers and ensure that they are informed of our processes at all times. We must become comfortable in delivering bad or disappointing information for the sake of a brighter outcome or solution.
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Determination - This is a value that is instinctive of sheer will and holds intrinsic value to the individual team member. There isn't a way to measure one’s determination other than the actions born out of the willingness to succeed. The industry we serve is very specialized. Therefore, one’s commitment to press on when times are tough is key to the success of, not only the individual, but the team as whole. It is imperative that each team member adopts the mentality of absolute success with each and every task. Impose your will at every turn, utilize the tools that are laid before you, and develop alternate ways to provide solutions.